20 Top Casinos
A reputable online casino gives you tools to protect yourself and a clear way to complain. If a casino refuses you these basics, choose another one.
Self-exclusion
You can ask a casino to close your account for a set period or permanently. It should do this free of charge and without asking you to justify the request. Many operators also block linked accounts at their sister sites.
Limits and time-outs
| Tool | What it does |
|---|---|
| Deposit limit | Caps how much you can deposit per day, week or month. |
| Time-out | Pauses your account for a short period, from a day to several weeks. |
| Session reminder | Shows how long you have been playing. |
| Loss limit | Stops play once a set loss is reached. |
Clear terms and fair payouts
You are entitled to read the bonus and withdrawal terms before you accept an offer. If you met the terms, the casino should pay your winnings once your identity is verified.
Complaints
Start with the casino's support team and keep copies of all messages. If that fails, contact the authority that issued the casino's licence — its name is shown in the casino footer. Our guide on what to do when a casino will not pay walks through the steps.