At 20topcasinos.com (the "Website"), safeguarding your information is of utmost importance to us. That's why we have devised these data protection guidelines, ensuring that you can navigate our platform without any worries. These policies serve as the framework for processing the personal information we collect or that you provide to us. Please take the time to thoroughly read these guidelines, so you can comprehensively comprehend how we handle your personal data. By visiting our platform, you are acknowledging and accepting our data protection policies.
Data protection definition
Personal information, also known as personal data, refers to any information about an individual from which that person's identity can be determined ("personal data"). This includes data where the identity is not ascertainable ("anonymized data").
If you have any inquiries regarding the safeguarding of your personal information, feel free to drop us a line via email. Our team can be reached at [email protected] at any time.
What personal data do we store?
Depending on the nature of your relationship with us, we collect and process data about you. The information we gather and handle varies based on the type of connection you have with our organization.
(a) Website visitors:
Beim Besuch unserer Website werden automatisch verschiedene Informationen über Sie erfasst und gespeichert, unabhängig davon, ob Sie bei uns registriert sind oder nicht. Zu den erfassten Daten gehören technische Details, wie zum Beispiel:
- The IP address used by your computer to connect to the internet.
- your login information
- Your browser and the version of this browser
- Time zone settings
- Browser plugins and their versions
- your internet provider
- your device
- your location
- Your operating system and computer platform, as well as other online identification features.
Although these details remain anonymous, we handle them with equal care and security as your personal information. The data is exclusively utilized for internal evaluation of user trends, ensuring that we can provide all visitors with an optimal user experience on our website.
When you access our site from your mobile device, we may be able to collect data about:
- Contact your mobile service provider and provide them with your specific device number.
- Information about visiting our site, including the complete URL.
- Information about behavior on individual pages. Information provided through cookies.
Our website also utilizes specific analysis instruments, allowing us to gather data from these platforms. Both our own analysis instruments and third-party analysis instruments are employed. The information collected by these analysis instruments encompasses details concerning the operating system running on your device, the IP address (which can be used to determine your geo-location), access times, browser type, language settings, and the page visited prior to our site. Further information regarding the analysis instruments employed can be found throughout this privacy policy.
(b) Contact:
When seeking assistance with any content on our website, if you reach out to our customer service, we may retain the information you provide.
(c) Newsletter subscription or participation in promotional campaigns:
Wenn du dich dazu entschließt, unseren E-Mail-Newsletter zu abonnieren oder an unseren Werbeaktionen teilzunehmen, werden dein Name und deine E-Mail-Adresse von uns gespeichert. Wir werden dich dann per E-Mail kontaktieren. Du hast immer die Möglichkeit, dich von unserem Newsletter und allen Aktionen auf unserer Website abzumelden. Dazu musst du einfach den Anweisungen in den E-Mails folgen, die du von uns erhältst. Es ist jedoch wichtig zu beachten, dass wir dir auch weiterhin E-Mails senden können, die nicht werblicher Natur sind. Diese E-Mails könnten zum Beispiel Informationen zu deinem Konto bei uns enthalten, selbst wenn du dich vom Newsletter abgemeldet hast.
(d) User account on our website
Indulging in the decision to establish a complimentary user account on our platform will result in the storage of your appellation, date of birth, electronic mail address, and login handle. Opting to sign in via Facebook may entail our acquisition of basic particulars from your Facebook profile, such as your electronic mail address, status updates, and a roster of your associates. It's important to note that we only receive data for the purpose of authentication from Facebook and no additional information. For a more in-depth comprehension of the data employment and disclosure practices when connecting with us via Facebook, Facebook itself can provide you with a more precise explanation.
How do we utilize your personal data?
Your personal information is utilized by us for the following purposes:
✅ To keep you updated on new information, announcements, relevant improvements, and other valuable events, we are delighted to send you promotional materials. You will receive such notifications through email or other electronic communication methods only if you have chosen to do so before signing up or if you have activated this option in your user account settings after signing up. At any time, you can unsubscribe from receiving these messages by making the necessary changes in your user account or by following the unsubscribe link provided.
We manage these promotions by utilizing your personal information when you participate in contests, giveaways, or special offers. Your data is used exclusively for the purpose of organizing these events.
(b) If needed, we might utilize your personal information to authenticate the details within your user account.
(c) Personalization and interest-based advertising - Our website displays targeted advertising based on your personal data. This implies that we present you with advertisements that are tailored to your interests, which we acquire through your activities on our website or the information and cookies provided by analytical tools. Further details regarding the data collected by analytical tools for this targeted advertising and how you can opt out of it can be found in the course of this privacy policy.
Data Storage – Categories
We divide the personal information we collect and process about you into the following categories:
- Identity data includes first name, birth name, last name, username, or other identification features such as marital status, title, date of birth, gender, employment status, and occupation.
- Contact details: These include address, email address, and telephone number(s).
- Technical specifications: This includes IP address, your login credentials, browser type and version, timezone settings and location, browser plugin types and versions, operating system and platform, as well as other technologies you use to access our site.
- Profile data: This includes your username and encrypted password, login and logout times.
- Usage data: This includes information on how you use our site.
- Advertising and communication data: This includes your preferences regarding receiving promotional materials from us and our third-party partners, as well as your preferred communication channels.
Legal situation regarding the processing of personal data.
Nachstehend finden Sie eine tabellarische Aufstellung aller Möglichkeiten, wie wir Ihre persönlichen Informationen nutzen werden. Zudem haben wir die rechtliche Grundlage dafür angegeben. Falls zutreffend, führen wir auch unsere berechtigten Interessen an:
| Purpose/Activity | Data categorically | Legal basis for processing, including the basis of legitimate interest. |
| Registering as a new user | (a) Identity (b) Contact (c) Profile Data |
(a) Necessary for our legitimate interests (to keep our records up to date) |
| In order to manage our relationship with you, among other things: (a) To notify you about changes in our terms of use or privacy policies (b) to maintain a user account with us. |
(a) Identity (b) Contact (c) Profile (d) Marketing and Communication |
Execution of a contract with you (b) Necessary for legitimate interests (to keep your records up to date) |
| To send you promotional information and newsletters. | (a) Identity (b) Contact (c) Profile (d) Use (e) Marketing and Communication |
Consent (when contacting you for direct marketing purposes) |
| To manage and protect our company and website (including troubleshooting, data analysis, testing, system maintenance, support/customer care, reporting, and data storage). | Technical | (a) Necessary for our legitimate interests (to run the company, provide administrative and IT services, network security, and in the context of reorganization or restructuring of the company or its individual parts). |
| To provide you with relevant content and advertisements, and to measure and understand the effectiveness of this advertising. | (a) Identity (b) Contact (c) Profile (d) Use Marketing and communication (e) (f) Technical |
Necessary for our legitimate interests (to provide you with relevant information through the website based on your past activity and preferences). |
| To enhance our website, products, marketing, customer relationships, and user experience, we employ data analysis tools. | (a) Technical (b) Use |
Necessary for our legitimate interests (to define user types, keep our website current and relevant, and advance our company). |
| To provide you with suggestions and recommendations on products that might be of interest to you. | (a) Identity (b) Contact (c) Technical (d) Use (e) Profile (f) Data on marketing and communication |
(a) Necessary for our legitimate interests (to grow our business) when suggestions are made through the website. (b) Consent (if we contact you for direct marketing purposes) |
Cookies & Analyse Tools
(a) Cookies:
Typically, cookies are temporary and expire at the end of the browser session. However, there are also persistent cookies that remain stored on your computer until you delete them. Persistent cookies are used to save your preferences when browsing our website, enabling us to provide you with a better user experience on your next visit.
You have the ability to determine in your browser settings whether or not cookies should be allowed. However, if you disable cookies, it may be possible that you will not be able to utilize all of the features provided on our website.
We use cookies for the following purposes:
- Authentication: Cookies are utilized to authenticate you as a registered user when you sign in to your user account.
- Security: Cookies are utilized to ensure the security of user accounts and to guarantee compliance with our terms of service.
- Preferences: Cookies are utilized to store your preferences and settings so that we can provide you with the most enjoyable user experience possible.
- Performance: Cookies are utilized to enhance the performance of our website and gather information regarding user behavior on our site. This assists us in optimizing and improving our website.
Our legitimate interest in utilizing cookies forms the legal basis for their usage on our website, in line with Article 6(1)(f) of the General Data Protection Regulation (GDPR). This enables us to ensure an efficient and secure user experience while browsing our platform.
(b) Additionally, the page utilizes analysis tools.
Egal, ob du bei uns angemeldet bist oder nicht, haben wir die Möglichkeit, Google Analytics oder Matomo Analytics zu verwenden, sowie gelegentlich andere Analysetools, um personalisierte Werbeanzeigen für dich anzuzeigen, nachdem du unsere Website besucht hast. Sowohl wir als auch Drittanbieter wie Google oder Matomo verwenden eigene Cookies und Cookies von anderen Anbietern, um dir relevante Informationen bereitzustellen, unsere Website zu optimieren und Werbung basierend auf deinen vorherigen Besuchen einzublenden.
✅ Google Analytics:
- Google Analytics is an analysis tool provided by Google that tracks the behavior of visitors on websites and generates reports on the usage of the respective website. These data are shared with other Google services and can be utilized by Google for personalization and contextualization within its own advertising network.
- We utilize the data provided by Google Analytics from other users, such as age, gender, and interests, to gain a better understanding of our visitors' behavior. Additionally, we collaborate with companies that gather information about your online activity to display targeted advertisements that align with your preferences and interests. This means that you may occasionally encounter advertisements on our website or other websites you visit, as we have a contractual partnership with Google and other providers to control our advertising based on data collected, including through cookies. These companies may continue to collect information when you click on advertisements on the website to measure and control the effectiveness of the advertising.
- You can opt out of personalized advertising through Google Analytics and modify your ad preference settings by visiting the Google Ads settings page. https://adssettings.google.com/authenticated ) when you visit our website. Furthermore, we recommend installing the Google Analytics Opt-out Browser Add-on for your browser. https://tools.google.com/dlpage/gaoptout The Google Analytics Opt-out Browser Add-on prevents the collection and usage of your user data by Google Analytics.
✅ Matomo Analytics:
- Our website also utilizes the open-source web analytics service Matomo. Matomo is an internet analysis tool that utilizes cookies to analyze the usage of our website. This involves storing the cookie data on either our servers or Matomo's servers, depending on the website usage.
- If you do not wish for your data to be stored and used by Matomo, you can disable this function by contacting our data protection officer. [email protected] If you contact us, a "unsubscribe cookie" will be stored in your browser to prevent Matomo from storing your usage data. Deleting your cookies will also delete the Matomo unsubscribe cookie. Therefore, you must unsubscribe again after visiting our site again. For more information, please refer to Matomo's privacy policy at [link]. https://matomo.org/privacy-policy .
Sharing personal information with third parties
We will not sell, share, transfer, or disclose your personal information on our website, except as stated in these privacy policies or otherwise required by applicable laws. Your data's confidentiality is of utmost importance to us, and we prioritize safeguarding it. Rest assured that any access or disclosure will only occur within the confines of legal obligations and privacy regulations.
b. In cases where we find services, applications, or advertising campaigns from other companies beneficial to our visitors, we actively seek partnerships with such companies. Consequently, we will make these services, applications, or advertising campaigns available on our website. We believe that collaborating with companies that offer valuable resources enhances the overall experience for our users.
The website reserves the right to disclose statistics about your use of the website, purchase transactions, visitor statistics, and other statistical data related to our website to third parties without revealing your identity.
The legitimate business purposes allow the website to disclose your personal information to its affiliated companies or partners.
In the event of a merger, restructuring, or sale of the website, we may transfer all stored personal and non-personal data to any pertinent third parties. Should such a circumstance arise, the website will duly notify users in advance, prior to subjecting their data to a new privacy policy.
We may disclose your information if required by law, such as in the case of ongoing investigations. In such instances, we are legally obligated to provide your data.
g. Wir bieten keinerlei Gewährleistungen hinsichtlich der Verwendung Ihrer Daten durch jegliche Dritte, die mit oder von der Website verknüpft sind. Es gibt keine Garantie, dass Ihre Daten von diesen Dritten in irgendeiner Weise genutzt werden.
Your rights
In accordance with data protection legislation, you may have certain rights concerning your personal information under specific circumstances. These rights include the following:
You have the right to request access to the personal data we store about you. We are obligated to comply with any valid request for access to this data. However, in certain instances, we may charge a fee to cover the administrative costs of fulfilling your request if it is deemed to be unreasonably burdensome. Rest assured, we will always strive to provide you with prompt and transparent access to your personal information.
You are entitled to request the rectification of inaccurate or incomplete personal data that we have stored about you. We may ask you to confirm the accuracy of the information you have provided.
You have the right to request the deletion of all data stored about you that do not serve the purpose for which they were collected. This provides you with the opportunity to request the deletion or removal of all personal data for which there is no reason for us to continue using them. You can also request that we delete all personal data, after which we will ask you to close your user account. In some cases, it is legally impossible for us to delete all or some data immediately, for example, due to anti-money laundering laws. However, we will comply with your request and delete the data as soon as any deadlines for retaining this data have expired.
(e) If your particular circumstances require it and your fundamental rights and freedoms are restricted, you have the right to object to our use of your personal data, including data for which we or third parties have legitimate rights of use. You can also object to the use of your personal data for advertising purposes in certain places by removing the corresponding checkmark that allows us to use your data for advertising purposes, either before or after registration, in your user settings. In some cases, we may demonstrate compelling and legitimate grounds to continue processing your data, which may override your rights and freedoms.
You have the right to request the restriction of the use of your personal data from us in the following cases: (a) if you want us to ensure the accuracy of your data (b) if our use of your data is not in compliance with the law, but you do not want us to delete this data (c) if you require us to continue storing the data even if we no longer need it, as you need it to clarify any legal claims (d) if you have objected to our use of your data, but we still need to investigate whether we have legal grounds that contradict your objection.
You have the right to request the transfer of your personal data from us. We will provide you with your personal data in a structured, commonly used machine-readable format. Please note that this right only applies to automated information for which you originally gave us your consent or which we have used to formulate a contractual relationship with you.
You have the right at any time to modify your opinion regarding our ability to contact you regarding advertising. You can exercise this right not to receive any further advertising or marketing information by accessing your user settings and unchecking the boxes for consent, or by contacting our customer service. The revocation of this consent for the use of advertising-related data applies exclusively to our site.
We will maintain records of all correspondence you have had with us, which encompasses copies of all emails, in order to possess an accurate documentation of the information you have sent to us.
You can assert your rights at any time by contacting our data protection officer at [email protected]
Protection of minors
b. Alle Inhalte auf unserer Website sind speziell für Erwachsene konzipiert und sollen Informationen über Online-Glücksspiele und virtuelle Casinos vermitteln. Aus diesem Grund sind sämtliche Werbeangebote, Produkte und Dienstleistungen ausschließlich für Personen bestimmt, die das gesetzlich vorgeschriebene Mindestalter von 18 Jahren (bzw. das entsprechende Erwachsenenalter gemäß den geltenden Gesetzen) erreicht haben. Unsere Werbung zielt in keiner Weise auf Minderjährige ab und wir nehmen den Schutz der Jugendlichen sehr ernst.
b. Wir sammeln auf unserer Website keine persönlichen Informationen von Personen, die das 18. Lebensjahr noch nicht erreicht haben. Sollten wir jedoch feststellen, dass wir unwissentlich persönliche Daten von Minderjährigen erhalten haben, werden wir diese Daten umgehend entfernen.
Our website disclaims any liability for the actions of minors that may be based on the content found on our site, as well as the content of our subdomains or pages, and any marketing materials we distribute, including but not limited to our email newsletters. We are not responsible for the conduct of underage individuals in relation to the aforementioned content.
Registration: General Guidelines
You have the option to create a user account on our website without any charge. It is important to note that this step is not mandatory to access the site's features or take part in the promotions provided, unless specified otherwise.
b. Personen unter 18 Jahren oder Minderjährigen ist es gemäß der entsprechenden Rechtsprechung untersagt, ein Benutzerkonto zu registrieren. Unsere Datenschutzrichtlinien sehen vor, dass die Seite wissentlich keine Daten von Personen unter 18 Jahren (oder dem jeweiligen gesetzlichen Mindestalter gemäß der geltenden Gesetzgebung) sammelt, speichert oder weitergibt.
Once you have created an account with us, you are welcome to request the deletion or deactivation of your account at any time. Please note that for administrative reasons, we may need to retain your login information. However, it will no longer be used for any other purposes. When you delete or deactivate your account, all the content you have uploaded will be removed from our site and will no longer be accessible.
Data storage
If you decide to close your user account, you have the privilege to request us to delete your data. We will promptly erase all the information, except for those specific data that we are legally obligated to retain for a certain period of time.
In certain instances, we may anonymize your personal data to dissociate it from your identity, allowing us to utilize it for research and statistical purposes. Should this occur, we can continue to utilize the data without notifying you. Rest assured that we prioritize the protection of your privacy and adhere to all relevant regulations regarding data usage and handling.
Protect your user data
Your personal information will be exclusively shared with our website's staff members who require access to specific data in order to perform their respective duties in accordance with their positions.
All your personal information is stored in a secure, digitally encrypted environment, shielded by a password. Rest assured, we prioritize the protection of your data and take every precaution to ensure its safety.
We adhere to all regulations for safeguarding personal data.
General data security
Unserer Website hat in all unseren Datenlagern die erforderlichen Sicherheitsmaßnahmen sowohl auf digitaler als auch struktureller Ebene implementiert, um sicherzustellen, dass deine persönlichen Daten vor Verlust, Missbrauch oder unerlaubter Änderung geschützt sind.
Guidelines for Content
Given the efforts involved in managing and maintaining our website and other digital content, we cannot assure flawless and accurate content at all times. We acknowledge that there may be occasional errors or inaccuracies due to the nature of our work.
b. We reserve the right, therefore, to modify any content on our site at any time without prior notice.
It is also vital to note that all displayed services and offerings are subject to legal and regulatory requirements, thus they may not be accessible in every country. Furthermore, it is imperative to acknowledge that the availability of these services and offerings can vary due to compliance with specific laws and regulations in different jurisdictions.
Therefore, it is incumbent upon you to ensure that you possess all the latest information before signing up for an action or undertaking similar measures.
Potential changes to the data protection policies.
Any future modifications to these privacy policies will be announced on our website, and if necessary, we will notify you via email. Please check regularly for any changes in our privacy policies. If you do not agree with any adjustments, we suggest contacting our customer service or closing your user account.
Other websites
Once you depart from our site or are redirected to another site (referred to as a "third-party site"), such as by clicking on a third-party advertisement displayed on our site, the terms and conditions, privacy policies, and data processing policies of the respective third-party site (over which we have no control) shall apply, rendering our privacy policies and terms and conditions no longer applicable to your usage on any third-party sites.
